Effective Date: 2/22/2025
Welcome to Georgia Custom Gates (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website [your website URL] and our services, including custom gate design, fabrication, and installation. By accessing our website or using our services, you agree to comply with these terms.
1. Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website and services.
2. Services Provided
Georgia Custom Gates specializes in designing, fabricating, and installing custom gates, staircases, railings, and other metalwork. We offer both residential and commercial services tailored to customer specifications.
- All designs, materials, and timelines will be agreed upon before production begins.
- A written estimate will be provided before work commences.
- Any changes to the original order may result in additional charges.
3. Quotes, Orders, and Payments
a. Requesting a Quote
Customers can request a quote via phone, email, or our website contact form. Quotes are valid for 30 days from the date of issuance.
b. Order Confirmation
- An order is confirmed once a written agreement is signed and a deposit is received.
- Lead times depend on project complexity, material availability, and current workload.
c. Payment Terms
- A 50% deposit is required before work begins.
- The remaining balance is due upon project completion before installation.
- We accept credit cards, checks, and bank transfers.
- Late payments may be subject to late fees of 5% per month.
4. Cancellations and Refunds
- Orders canceled within 48 hours of payment will receive a full refund.
- If production has started, refunds will be partial, covering only the unprocessed materials and labor costs.
- Custom-made products cannot be returned or refunded once fabrication is complete.
5. Installation & Delivery
- Installation dates are scheduled based on weather, material availability, and prior commitments.
- Customers must provide clear access to the installation site.
- Georgia Custom Gates is not responsible for delays due to weather conditions, supply chain disruptions, or unforeseen circumstances.
6. Warranty & Liability
a. Warranty Coverage
- We offer a one-year warranty on workmanship and materials from the installation date.
- The warranty does not cover damage caused by:
- Improper use or modifications
- Harsh weather conditions (storms, floods, extreme heat)
- Accidental or intentional damage
b. Limitation of Liability
- Georgia Custom Gates is not liable for any indirect, incidental, or consequential damages arising from product use or installation.
- Any claims must be made within 30 days of discovering the defect.
7. Intellectual Property Rights
- All designs, images, text, and branding on this website belong to Georgia Custom Gates and may not be copied, reproduced, or used without permission.
- Customers may receive digital or printed copies of their gate designs for personal use.
8. User Conduct
By using our website, you agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information when submitting inquiries or orders
- Interfere with the website’s functionality through hacking, viruses, or malicious software
We reserve the right to restrict or terminate access to our website if we suspect misuse or fraudulent activity.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). Georgia Custom Gates is not responsible for their content, policies, or security practices.
10. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and continued use of our website or services after modifications imply acceptance.
11. Governing Law
The laws of the State of Georgia, USA govern these Terms and Conditions. Any disputes arising from our services will be resolved in Atlanta, Georgia courts.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, don’t hesitate to get in touch with us:
Phone: 617-767-3926
Email: georgiacustomgates@gmail.com
Business Address: 3385 Donald Lee Hollowell Pkwy NW, Atlanta, GA 30331
Instagram: georgia_customgates